Privacy Statement (UK)

This privacy statement was last updated on January 25, 2021 and applies to citizens of the United Kingdom.

 

In this privacy statement, we explain what we do with the data we obtain about you via https://www.weare-local.co.uk. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

• we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
• we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
• we first request your explicit consent to process your personal data in cases requiring your consent;
• we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
• we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

 

1. Purpose, data and retention period

1.1 We use your data for the following purpose:

Contact – Through phone, mail, email and/or webforms

For this purpose we use the following data:

 

• Name, Address and City
• Email address
• Username, passwords and other account specific data
• IP Address
• Location
• Photos
• Social media accounts
• Telephone number

 

The basis on which we may process these data is:

Performance of an agreement

Retention period

We retain this data until the service is terminated.

1.2 We use your data for the following purpose:

Payments

For this purpose we use the following data:

 

• Name, Address and City
• Email address
• Username, passwords and other account specific data
• IP Address
• Location
• Telephone number

 

The basis on which we may process these data is:

Performance of an agreement

Retention period

We retain this data until the service is terminated.

1.3 We use your data for the following purpose:

Registering an account

For this purpose we use the following data:

 

• Name, Address and City
• Email address
• Username, passwords and other account specific data
• IP Address
• Location
• Visitor behavior
• Photos
• Social media accounts
• Telephone number

 

The basis on which we may process these data is:

Performance of an agreement

Retention period

We retain this data until the service is terminated.

1.4 We use your data for the following purpose:

Newsletters

For this purpose we use the following data:

 

• Name, Address and City
• Email address
• Username, passwords and other account specific data
• IP Address
• Location
• Telephone number

 

The basis on which we may process these data is:

Performance of an agreement

Retention period

We retain this data until the service is terminated.

1.5 We use your data for the following purpose:

To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

 

• Name, Address and City
• Email address
• Username, passwords and other account specific data
• IP Address
• Location
• Social media accounts
• Telephone number

 

The basis on which we may process these data is:

Performance of an agreement

Retention period

We retain this data until the service is terminated.

1.6 We use your data for the following purpose:

To be able to comply with legal obligations

For this purpose we use the following data:

 

• Name, Address and City
• Email address
• Username, passwords and other account specific data
• IP Address
• Location
• Social media accounts
• Telephone number

 

The basis on which we may process these data is:

Performance of an agreement

Retention period

We retain this data until the service is terminated.

1.7 We use your data for the following purpose:

Compiling and analyzing statistics for website improvement.

For this purpose we use the following data:

 

• Name, Address and City
• Email address
• Username, passwords and other account specific data
• IP Address
• Location
• Visitor behavior
• Social media accounts
• Telephone number

 

The basis on which we may process these data is:

Performance of an agreement

Retention period

We retain this data until the service is terminated.

1.8 We use your data for the following purpose:

To be able to offer personalised products and services

For this purpose we use the following data:

 

• Name, Address and City
• Email address
• Username, passwords and other account specific data
• IP Address
• Location
• Visitor behavior
• Social media accounts
• Telephone number

 

The basis on which we may process these data is:

Performance of an agreement

Retention period

We retain this data until the service is terminated.

2. Sharing with other parties

We only share this data with processors and with other third parties for which the data subjects consent must be obtained. It concerns the following party or parties:

Processors

 

Name:
Country:
Purpose:

 

Third parties

 

Name: Stripe, Inc
Country: UK
Purpose: payments
Data: Personal Data We Collect a. Personal Data that we collect about you. Personal Data is any information that relates to an identified or identifiable individual. The Personal Data that you provide directly to us through our Sites and Services will be apparent from the context in which you provide the data. In particular: When you register for a Stripe account we collect your full name, email address, and account log-in credentials. When you fill-in our online form to contact our sales team, we collect your full name, work email, country, and anything else you tell us about your project, needs and timeline. When you use the “Remember Me” feature of Stripe Checkout, we collect your email address, payment card number, CVC code and expiration date. When you respond to Stripe emails or surveys we collect your email address, name and any other information you choose to include in the body of your email or responses. If you contact us by phone, we will collect the phone number you use to call Stripe. If you contact us by phone as a Stripe User, we may collect additional information in order to verify your identity. If you are a Stripe User, you will provide your contact details, such as name, postal address, telephone number, and email address. As part of your business relationship with us, we may also receive financial and personal information about you, such as your date of birth and government identifiers associated with you and your organization (such as your social security number, tax number, or Employer Identification Number). If you are a Customer of a Stripe User, when you make payments or conduct transactions through a Stripe User’s website or application or device we provide, we will receive your transaction information. Depending on how the Stripe User implements our Services, we may receive this information directly from you, or from the Stripe User or third parties. The information that we collect will include payment method information (such as credit or debit card number, or bank account information), purchase amount, date of purchase, and payment method. Different payment methods may require the collection of different categories of information. The Stripe User will determine the payment methods that it enables you to use, and the payment method information that we collect will depend upon the payment method that you choose to use from the list of available payment methods that are offered to you by the Stripe User. When you make a transaction, we may also receive your name, email, billing or shipping address and in some cases your transaction history to authenticate you. When we conduct fraud monitoring, prevention, detection, and financial compliance activities or provide such services to our Users, we will receive Personal Data from you (and your device) and about you through our Service and from our business partners, financial service providers, identity verification services, and publicly available sources (e.g., name, address, phone number, country), as necessary to confirm your identity and prevent fraud. Our fraud monitoring, detection and prevention services may collect Personal Data about you and use technology to help us assess the risk associated with an attempted transaction by you with a Stripe User. You may also choose to submit information to us via other methods, including: (i) in response to marketing or other communications, (ii) through social media or online forums, (iii) through participation in an offer, program or promotion, (iv) in connection with an actual or potential business relationship with us, or (v) by giving us your business card or contact details at trade shows or other events. b. Information that we collect automatically on our Sites. Our Sites use cookies and other technologies to function effectively. These technologies record information about your use of our Sites, including: Browser and device data, such as IP address, device type, operating system and Internet browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug-ins, add-ons and the language version of the Sites you are visiting; Usage data, such as time spent on the Sites, pages visited, links clicked, language preferences, and the pages that led or referred you to our Sites. We also collect information about your online activities on websites and connected devices over time and across third-party websites, devices, apps and other online features and services. We use Google Analytics on our Sites to help us analyze Your use of our Sites and diagnose technical issues. To learn more about the cookies that may be served through our Sites and how You can control our use of cookies and third-party analytics, please see our Cookie Policy.

Name: PayPal (Europe) S.à r.l. et Cie, S.C.A
Country: UK
Purpose: payments
Data: Registration and use information – When you register to use our Services by establishing an Account, we will collect Personal Data as necessary to offer and fulfil the Services you request. Depending on the Services you choose, we may require you to provide us with your name, postal address, telephone number, email address and identification information to establish an Account. We may require you to provide us with additional Personal Data as you use our Services. Transaction and experience information – When you use our Services or access our Sites, for example, to make purchases from merchants, to receive money, to process payments, or to send money to friends and family, we collect information about the transaction, as well as other information associated with the transaction such as amount sent or requested, amount paid for products or services, merchant information, including information about any funding instruments used to complete the transaction, Device Information, Technical Usage Data, and Geolocation Information. Participant Personal Data – When you use our Services or access our Sites, we collect Personal Data you provide us about the other participants associated with the transaction. Send or request money: When you send or request money through the Services, we collect Personal Data such as name, postal address, telephone number, and financial account information about the participant who is receiving money from you or sending money to you. The extent of Personal Data required about a participant may vary depending on the Services you are using to send or request money. Pay or request someone else to pay a bill: If you use our Services to pay a bill for the benefit of someone else, or if you request a User to pay a bill for you, we collect Personal Data from you about the account holder such as name, postal address, telephone number, email address, and account number of the bill that you intend to pay or request to be paid. Add value to your accounts: If you use our Services to add value to your Account or any other account you may have, or if you ask a User to add value to any of these accounts, we may collect Personal Data from you about the other party, or from the other party about you to facilitate the request. For example, if you use our Services to reload a mobile phone, or to request value be added to your mobile account, we may collect Personal Data and other information including mobile account number from the other participant. Information about your public profile and your friends and contacts – It may be easier for us to help you transact with your friends and contacts if you choose to connect your contact list information with your Account or if your Account profile is publicly available. If you establish an account connection between your device or a social media platform and your Account, we will use your contact list information (such as name, address, email address) to improve your experience when you use the Services. When your Account profile is public, other users can find your profile to send you money by searching for you by name, username, email, or mobile number on PayPal and confirm it’s you by viewing your photo. You can make your Account profile private anytime in your PayPal.me settings. Personal data that you choose to provide us to obtain additional Services or specific online Services – If you request or participate in an optional Site feature, or request enhanced Services or other elective functionality, we may collect additional information from you. We will provide you with a separate notice at the time of collection, if the use of that Personal Data differs from the uses disclosed in this Privacy Statement. Personal Data about you if you use unbranded Services – certain Services are available without being required to log in to or establish an Account. We will collect Personal Data when you are interacting with and making payments to merchants using our card payment services that do not carry the PayPal brand and when you checkout with PayPal without logging into an account. For our unbranded payment services, your interaction is with the merchant, on their platform. If you are an Account holder, or create an Account at a later date, we may collect information about unbranded transactions and associate them with your Account to improve your customer experience as an Account holder and for compliance and analytics purposes. If you are not an Account holder, we will collect and store all information you provide and use such information in accordance with this Privacy Statement. Personal Data about you from third-party sources – We obtain information from third-party sources such as merchants, data providers, and credit bureaus, where permitted by law. Other information we collect related to your use of our Sites or Services – We may collect additional information from or about you when you communicate with us, contact our customer support teams or respond to a survey. 3. Why Do We Retain Personal Data? We retain Personal Data in an identifiable format for the least amount of time necessary to fulfill our legal or regulatory obligations and for our business purposes. We may retain Personal Data for longer periods than required by law if it is in our legitimate business interests and not prohibited by law. If your Account is closed, we may take steps to mask Personal Data and other information, but we reserve our ability to retain and access the data for so long as required to comply with applicable laws. We will continue to use and disclose such Personal data in accordance with this Privacy Statement. The cookies we use have defined expiration times; unless you visit our Sites or use our Services within that time, the cookies are automatically disabled and retained data is deleted. Please consult our Statement on Cookies and Tracking Technologies for more information.

 

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.

4. Statistics

We keep track of anonymised statistics to gain insight into how often and in what way visitors use our website.

The inclusion of full IP addresses is blocked by us.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

 

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
• Right of access: You have the right to access your personal data that is known to us.
• Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
• Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
• Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

 

9. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Commissioner’s Office:

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

10. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

11. Contact details

WE ARE LOCAL LTD
36 Wattleton Road Beaconsfield Buckinghamshire HP9 1SE
United Kingdom
Website: https://www.weare-local.co.uk
Email: [email protected]
Phone number: 08003688297

Annex

 

GeoDirectory

Listings

We collect information about you during the add listing process on our site. This information may include, but is not limited to, your name, IP address, email address, phone number, address, locations details including GPS co-ordinates and any other details that might be requested from you for the purpose of adding your business/personal listings. Handling this data also allows us to:

• – Display this information in a public facing manner (such as a web page or API request) and allow website users to search and view submitted listing information.
• – Send you important account/order/service information.
• – Provide a way for users to contact your listing via the provided contact information.
• – Notify you of user interactions such as but not limited to review and contact notifications.
• – Respond to your queries or complaints.
• – Set up and administer your account, provide technical and/or customer support, spam prevention and to verify your identity. We do this on the basis of our legitimate business interests.

Reviews

We collect information about you during the ‘leave a review process’ on our site. This information may include, but is not limited to, your name, email address, IP address, website URL, image(s), review ratings and review texts. Handling this data also allows us to:

• – Display this information in a public facing manner (such as a web page or API request).
• – Notify you of interactions such as approval or rejection of your review.
• – Notify you of user interactions such as reply notifications.
• – Spam prevention.

Listing contact forms

We may collect information about you when you submit a contact form to a listing. This information may include, but is not limited to, your name, email address, IP address and contact texts. Handling this data also allows us to:

• – Send your contact message and details to the listings contact email.
• – Monitor the contact system for spam and abuse.

Claim Listings

We collect information about you during the claim listing process on our site. This information may include, but is not limited to, your name, email address, phone number, position in business and any other details that might be requested from you for the purpose of verifying you have the authority to manage the listing. Handling this data also allows us to:

• – Verify that you have the authority to manage the claimed listing.
• – Make you the owner of the claimed listing which can make your name and avatar visible to the public.
• – Contact you to inform you if your claim has been approved or rejected.

SUMO Payment Plans

This includes the basics of what personal data your store may be collecting, storing and sharing. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary.

What the Plugin does

Using this plugin, you can create and sell deposit payments, installment payments, etc on your WooCommerce shop.

What we collect and share

Email ID

• – Used for tracking the user
• – Used for sending payment plan emails to the user

User ID

• – Used for tracking the previous purchase of the user

User Object

• – Used as a backup for future use

User Name

• – Used in payment plan logs

UsersWP

WooCommerce

Invoicing

PayPal Checkout

By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.

Stripe

By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.

MailChimp for WooCommerce

When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read our privacy policy here.

WooCommerce Shipping & Tax

By using this extension, you may be storing personal data or sharing data with external services. Learn more about how this works, including what you may want to include in your privacy policy.

GeoDirectory

Listings

We collect information about you during the add listing process on our site. This information may include, but is not limited to, your name, IP address, email address, phone number, address, locations details including GPS co-ordinates and any other details that might be requested from you for the purpose of adding your business/personal listings. Handling this data also allows us to:

• – Display this information in a public facing manner (such as a web page or API request) and allow website users to search and view submitted listing information.
• – Send you important account/order/service information.
• – Provide a way for users to contact your listing via the provided contact information.
• – Notify you of user interactions such as but not limited to review and contact notifications.
• – Respond to your queries or complaints.
• – Set up and administer your account, provide technical and/or customer support, spam prevention and to verify your identity. We do this on the basis of our legitimate business interests.

Reviews

We collect information about you during the ‘leave a review process’ on our site. This information may include, but is not limited to, your name, email address, IP address, website URL, image(s), review ratings and review texts. Handling this data also allows us to:

• – Display this information in a public facing manner (such as a web page or API request).
• – Notify you of interactions such as approval or rejection of your review.
• – Notify you of user interactions such as reply notifications.
• – Spam prevention.

Listing contact forms

We may collect information about you when you submit a contact form to a listing. This information may include, but is not limited to, your name, email address, IP address and contact texts. Handling this data also allows us to:

• – Send your contact message and details to the listings contact email.
• – Monitor the contact system for spam and abuse.

Claim Listings

We collect information about you during the claim listing process on our site. This information may include, but is not limited to, your name, email address, phone number, position in business and any other details that might be requested from you for the purpose of verifying you have the authority to manage the listing. Handling this data also allows us to:

• – Verify that you have the authority to manage the claimed listing.
• – Make you the owner of the claimed listing which can make your name and avatar visible to the public.
• – Contact you to inform you if your claim has been approved or rejected.

SUMO Payment Plans

This includes the basics of what personal data your store may be collecting, storing and sharing. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary.

What the Plugin does

Using this plugin, you can create and sell deposit payments, installment payments, etc on your WooCommerce shop.

What we collect and share

Email ID

• – Used for tracking the user
• – Used for sending payment plan emails to the user

User ID

• – Used for tracking the previous purchase of the user

User Object

• – Used as a backup for future use

User Name

• – Used in payment plan logs

UsersWP

WooCommerce

Invoicing

PayPal Checkout

By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.

Stripe

By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.

MailChimp for WooCommerce

When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read our privacy policy here.

WooCommerce Shipping & Tax

By using this extension, you may be storing personal data or sharing data with external services. Learn more about how this works, including what you may want to include in your privacy policy.